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Getting Started

We're here to help you to easily and quickly set up your account, and walk you through your first order. If you need even a little help uploading our order, we're ready to assist (without any extra fees, of course). Our OTSM Station Services team will follow up with verbal confirmations for every destination on your first time order.

Have you set up your profile? If not, click HERE.

The Support You Need | Pricing You Can Afford

We're proud to provide the industry's best 24x7x365 personalized service, bar none. And our Pure Digital Pricing means no more annoying and unnecessary late-night fees or rush charges. Same day delivery for basic short-form content is standard.

CYBORG|QC - the best combination of online quality analysis and human inspection

In addition to File-Based analysis to ensure file integrity, we visually inspect and approve all incoming masters for distribution. We will hold content and request approval prior to distribution if there are formatting concerns, including center cut safety, closed captioning, slating, picture quality, and/or linear specifications. If you have content you suspect will be flagged, pre-approval can be arranged by contacting clientservices@onthespotmedia.com prior to submission. See quick tips for better file quality.

Have A Question About Submitting Your Media?

Choose the category below on this page, or feel free to call us at 855.855.OTSM 24/7.

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Long Form Specifications - HD

For file name and ISCI Code/Ad-ID Requirements, please see File Name and ISCI Code/Ad-ID Requirements

For uploading content through Media Shuttle or testing guidelines, please see Testing Guidelines and Uploading Instructions

We accept durations of 27:30, 28:30, 58:30 and 60:00 depending on distribution. Please contact us in advance if there are any questions about which durations are accepted for a specific destination.

All programs longer than 5 minutes in length MUST have closed captioning throughout. If needed, OTSM can provide captioning services.

Long-form programs should be submitted with drop-frame time code.

Slate Requirements

Each individual spot/file MUST have a slate before the start of picture (see Linear Spec for additional information). A slate is a still video segment with basic information required by broadcasters for identification. The slate MUST include, at a minimum, the Client, Advertiser, Product, Title, ISCI or Ad-ID (15-character maximum), and length.

Slate Requirements:
Sponsor or Product
Title
ISCI
Recording Date
Stereo, Dual Mono or 5.1
Duration
Closed Captioned

Content Layout Requirements:
8 seconds slate
2 seconds black followed by program and 2 frames of black (Example: run time for a 28:30 infomercial
would be 00:28:40,02)

Paid Programs should have both header and end tail disclaimers

Ex:

- Front: "The following is a paid presentation for CLIENT"
This should be after the slate and in front of the program after the 8 sec slate & black

- Tail: "The preceding was a paid presentation from CLIENT"
This should be at the very end of the program before the 2 sec of black

File Formats:
We accept Apple Pro Res & MPEG2 & MXF

HD
Apple ProRes 422 HD
Quality HQ
1920 x 1080
16:9 Aspect Ratio
Frame Rate: 29.97
Color Space: YUV
Scan Type: Interlaced Upper First
Color Primaries: BT 709
Audio Channels: 2 or 8
Audio Sample Rate: 48 kHz

MPEG2 Transport Stream HD 4:2:2 CBR
Video Bit Rate: 60 MB
Long GOP
Interlaced Upper First
Frame Size: 1920 x 1080
16:9 Aspect Ratio
Frame Rate: 29.97
MPEG1 Layer 2 Audio
Audio Sample Rate: 48 kHz
Audio Profile: Stereo, 384 kbps

MXF (OP1a)
XDCAM HD422
422P@HighLevel
Frame Size: 1920 x 1080
16:9 aspect ratio
Frame Rate: 25
Upper Field First
Video Bit Rate: 50 MB
Chroma Subsampling: 4:2:2
GOP Length: 12 (M=3, N=12)
Audio Format: PCM (Little Endian)
Audio Channels: 2 (1 channel per stream)
Audio Sample Rate: 48 kHz
Bit Depth: 16 bits / 24 bits